Portugal Launches Central iGaming Self-Exclusion Hub

Portugal’s Gaming Regulation and Inspection Service (SRIJ) has launched a nationwide online self-exclusion platform, going live on April 8, 2026. The introduction marks a significant shift in how player protection is managed across the country’s licensed iGaming sector.

The new system replaces the previous model, where self-exclusion was handled individually by each operator. With the introduction of a centralized database, all licensed platforms are now connected, ensuring that once a player registers for self-exclusion, access is restricted across the entire regulated network. This eliminates the previous loophole that allowed users to bypass restrictions by registering with different operators.

A key feature of the platform is its focus on accessibility, particularly on mobile devices. SRIJ has optimized the portal for smartphones and tablets, reflecting the growing share of gaming activity coming from mobile users. The system also allows designated third parties to submit exclusion requests on behalf of individuals considered at risk, adding another layer of player protection.

For operators, the rollout introduces new compliance requirements, including real-time integration with the central system to ensure exclusions are applied consistently across all services and customer interactions.

The launch comes amid continued growth in Portugal’s online gaming market. According to SRIJ data, gross online gaming revenue reached €297.1 million in the third quarter of 2025, marking one of the highest quarterly results on record. In contrast, land-based casino revenue declined during the same period, highlighting the ongoing shift toward digital channels.

Portugal’s move aligns with a broader global trend toward centralized self-exclusion systems. Similar frameworks have been introduced in other jurisdictions, including Brazil, which implemented a nationwide system in December 2025 and Russia, which introduced stricter rules such as mandatory minimum exclusion periods.

Experience from established markets suggests that adoption rates can be significant. In the UK, the Gamstop self-exclusion scheme reported strong growth among younger users in 2025, while Germany’s OASIS database has processed hundreds of thousands of registrations since its launch. These examples indicate that Portugal’s new system could see rapid uptake, requiring operators to maintain robust compliance infrastructure.